• Customer Service : 844-303-9038

FAQ

At Live Active we care about your journey to health and vitality — we really do! That journey often requires some extra support along the way, so we offer a team of highly trained customer care representatives to help guide you.

Our friendly, knowledgeable staff is located in sunny Madeira Beach, Florida, ready to provide answers to your questions, assist with product information, or to lend an ear when you need it. We foster a strong connection with our customers as we provide personal, one-to-one support. It’s part of what makes Live Active a different kind of company.

Product FAQ's

Do any of the products contain artificial ingredients?

No. All Live Active products are 100% natural

Are any of the products non-GMO, vegan, or gluten-free?

Live Active is committed to sourcing the best ingredients, including many that are non-GMO, vegan, and gluten-free. We clearly indicate these features in product descriptions to help you make the best choice for your health regimen.

How does Live Active ensure product safety??

From raw ingredient to finished product, Live Active maintains the highest industry standards. We use third party, independent laboratories to test all products for quality, potency, and safety. All of our products are manufactured in certified facilities that maintain strict GMP standards.

Can I take more than one Live Active product daily?

Yes, as long as you follow each product’s recommended usage. As with any dietary supplement, you should consult your healthcare provider before use, especially if pregnant, nursing, have a medical condition, taking medications, or have known adverse reactions or allergies.

Can I lose weight just by taking one of Live Active’s weight management supplements?

While we certainly have had customers report losing weight without making any change to their diet or exercise routines, we strongly recommend that to optimize any weight loss plan you closely manage your diet and maintain a regular exercise regimen.

Return Policy

At Live Active, we care about your health and wellness — and your satisfaction! If you’re not satisfied with your purchase for any reason, you may return it outside of the 14 day trial period & within 30 days of purchase for a 50% refund. We’ll even cover the shipping costs!

Simply email us at [email protected] to initiate a refund. You will then receive a pre-paid shipping label to return the product to Live Active. Once your return has been received, a credit or refund will be issued.

Please note: we can only issue refunds on products that were purchased directly from www.liveactive.com. If you purchased through another online retailer, please contact them for your refund, as their own return policies will apply.

Company FAQ's

Where is the company located?

Live Active is based in sunny Florida.

Where are Live Active products manufactured?

We know that as a discerning consumer only the best quality supplements make it on your shopping list, and we wouldn’t expect anything less. That’s why we proudly formulate and manufacture all Live Active products in the USA by GMP and Certified facilities.

Where do you sell your products?

Live Active products are available on liveactive.com and Amazon.com. In addition, Live Active Whole Body Vitality is available at a growing list of retailers.

What is Live Active’s relationship with Vitamin Angels?

Live Active partnered with Vitamin Angels in Fall 2016 to help provide life-changing vitamins and minerals to women and children in need around the world. Live Active makes a donation to Vitamin Angels for every bottle sold, and we offer opportunities for our customers to double the donation. Already, Live Active donations have helped transform and improve thousands of lives.

Does the company offer any consultation?

One of the biggest advantages to buying Live Active products is our industry-best customer service. Our customer service reps receive intensive training on our products and are able to help answer any question you may have just by calling 844-303-9038 between the hours of 9AM-5PM M-F EST

Wholesale Opportunities

We invite you to learn more about starting a wholesale relationship with Live Active.